Return & Exchange Policy
At Motorsport Mutts, we want you and your pup to love your gear! If you're not completely satisfied, we’ve got you covered with our hassle-free returns and exchanges.
No-Questions-Asked Returns – 14 Days
You may return your collar or leash within 14 days of delivery, no questions asked. To be eligible for a return:
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The product must be unworn, except for trying it on your dog to check the fit.
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It must be in its original condition, free from signs of wear, dirt, or damage.
Exchanges – Because We Want It Just Right!
If your collar or leash doesn’t exceed your expectations, we’ll happily exchange it for another one of equal or similar value.
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If a similar item is unavailable, we’ll issue a full refund to your original payment method.
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Exchanges are subject to product availability.
How to Start a Return or Exchange
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Email us at zach@motorsportmutts.com with your order number and reason for the return/exchange.
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Ship the item back to us in its original condition. (Return shipping costs may apply.)
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Once received, we’ll process your exchange or refund within 3-5 business days.
We’re all about quality and customer satisfaction, so if anything isn’t right, we’ll make it right! 🚗💨🐾
📩 Need help? Reach out to us at zach@motorsportmutts.com.